Problems logging into your Acer/HP 250 G7 laptop
What users might be experiencing
Users may find that the login is defaulting to the “.\localadmin” account and asking for a password, which they do not have.
What we’re doing to fix this issue
We’re working with Microsoft to find a fix for this, as well as exploring other options to avoid the issue occurring. We’ll send you updates on how the work is progressing.
Children and young people can still log in to their devices by following the steps below.
What users need to do to log in successfully
If the device is trying to log in to “.\localadmin” and asking for a password, please advise users to do the following.
If no local user password has been set:
If a local user password has been set: